Welcome to Zunkies FAQZunkies have introduced this new entire support section to assist members, with common / frequent problems to save you time and get you back doing what you enjoy most. With this new direction we hope you will find what you are looking for fast and hastle free, Please take the time to read everything clearly to save you from having to back track to previous instructions as this may confuse you. we recommend you make yourself relaxed as possible to be stress free.
- What is Zunkies all about ?
- I enter the chatroom no users and the topic is the room name ?
- Connection problems are preventing you from accessing this server ?
- I get site error messages when I try and login ?
- Im registered on this site but I cant login the forums ?
- I am using "Web TV" and cant access any chatrooms ?
- When I try to register it wont work ?
- I am trying to enter some rooms as a guest but it says I am banned ?
- You cannot enter this room because your name is already in use ?
- Does Zunkies offer hosting packages ?
Zunkies Network is a place where people over the internet want to take time out for the real world and comminicate with other people all over the world, we use a "chat control" for Chatrooms that displays on your browser and you are able to join also we support the use of IRC clients and they can connect with an added connection if you would prefer so all users get the best way possible.
Zunkies Network also has it own Group network bit like msn old days you can also have your own chatroom within the group , upload images , post message , create your own page and so much more ! just a little extra to offer members !
If you have came accross this it is due to a maintenance update and that means if you had any special characters for hidden spaces in your name it means they have been replaced and you will need to goto My Nickname and change your name either back to what it was or change it to something else.
If you are getting the message popup saying this "Connection problems are preventing you from accessing this server" this could be of two reasons either the server has reset or some of your information maybe corrupt in our system and we need to reset some information. The steps below show you what to do to resolve this issue please try the first suggestion first thanks.
Server Reset
To resolve this issue all you need to do is Logout then log back in and you will be able to access the Network service again without anymore issues.
Corrupt Information
If this is the case you will need to contact us directly to do this goto HelpDesk and let us know what problems you are having and we will go through the procedure with you and hopefully get you back into the Network in no time.
This normally occurs when you have entered the wrong password or e-mail address. So I would suggest if your e-mail address is correct please goto the Forgot Password section and enter your e-mail address. We will e-mail you automatically back with a new password for you to sign in with. Once you have logged in goto Change Password section and put in the password where it says "current password" then put your new password (one that you will remember) the next two box's and you will be set.
This is because Zunkies Network user system May not be picking up your cookie information please signout then sign back in. We are currently looking into upgrading this.
If you have any information that would help us this function working on Zunkies Network please go to the HelpDesk and give as much information as possible to the most detail and we will reviewed it.
Please make sure you fill in all fields including your date of birth. We only put information in the register form that we require. Anything else will be added via "Editing Your Profile" so please try and fill all the fields to complete the register form.
If you are trying to enter certain rooms on Zunkies as a guest but get a message popup saying "You are currently banned by the room or possibly banned completely from the server" this means the owners of the room may have put a ban from guests entering their room. In the Code Of Conduct you will notice that we do not control any user created chatroom also they can refuse to allow guests from entering their room, Every room on Zunkies have diffrent rules depending on the owner.
If you are trying to access a chatroom but you get a message saying that you can't enter because your nickname is already in use please goto the HelpDesk and let one of our members of staff know which room you are in and they will assist you from there.
Zunkies does not offer hosting packages how ever if you wish to have extra features for your group or chatroom please visit Extra features for more information.